Technical support

Something not working, or not sure how to build what you have in mind? Here is how to reach a human.

Email

support@arclip.design is the main channel and we answer within 24 hours. Include your project link and what you expected to happen — it usually saves a round trip.

What to send

The project link, the browser or device, and a screenshot or short screen recording. For a publishing or AR problem, the published link helps most.

Billing and plans

Questions about a charge, a plan change or a refund go to the same address — see the refund policy for the terms and timelines.

Enterprise and volume

Larger deployments, custom development and training are handled by the same team — say what you are planning and we will route it.

Write to support

One address for everything — we answer within 24 hours.

Contact support